{"id":49306,"date":"2026-01-23T10:15:27","date_gmt":"2026-01-23T09:15:27","guid":{"rendered":"https:\/\/www.ebas.ch\/?p=49306"},"modified":"2026-01-23T10:15:27","modified_gmt":"2026-01-23T09:15:27","slug":"telephone-phishing","status":"publish","type":"post","link":"https:\/\/www.ebas.ch\/en\/2026\/01\/telephone-phishing\/","title":{"rendered":"Telephone phishing"},"content":{"rendered":"
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Telephone phishing, also called “vishing” (voice phishing) is turning into an ever bigger challenge both for private individuals and companies. While Internet users are familiar with phishing e-mails or attempts at text message fraud, many underestimate the dangers posed by direct telephone calls.<\/p>\n

What is telephone phishing<\/span>?<\/strong><\/p>\n

Telephone phishing<\/span> is a type of fraud where criminals contact victims by phone purporting to be employed by banks, authorities or well-known companies. Their aim is to obtain sensitive data such as passwords, online banking credentials, credit card data or TAN<\/span> codes. To do so, the perpetrators use psychological pressure and frequently also “emergency” scenarios to trick victims into reacting on the spot. They tell some well thought-out stories to inspire confidence and then obtain confidential information that way.<\/p>\n

How do these fraudsters proceed?<\/strong><\/p>\n

Modern attacks are often of a quite professional nature. They allow fraudsters to react in real time and inspire confidence. Their methods far exceed those of classic e-mail phishing<\/span> attacks. The following approaches have been known to be used:<\/p>\n