{"id":27287,"date":"2020-03-23T16:43:56","date_gmt":"2020-03-23T15:43:56","guid":{"rendered":"https:\/\/www.ebas.ch\/?p=27287"},"modified":"2020-03-26T19:53:47","modified_gmt":"2020-03-26T18:53:47","slug":"do-your-banking-from-home-but-securely","status":"publish","type":"post","link":"https:\/\/www.ebas.ch\/en\/2020\/03\/do-your-banking-from-home-but-securely\/","title":{"rendered":"Do your banking from home - but securely!"},"content":{"rendered":"<div id=\"av_section_1\" class=\"avia-section av-3osj-8edf3c5c57d6f444e32a620ab19c7a5a main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize\"><div class=\"container av-section-cont-open\"><main role=\"main\" itemprop=\"mainContentOfPage\" class=\"template-page content  av-content-full alpha units\"><div class=\"post-entry post-entry-type-page post-entry-27287\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jo2xz-588590f8e0c3dd5b36ff4df9077018fa\">\n.flex_column.av-jo2xz-588590f8e0c3dd5b36ff4df9077018fa{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class=\"flex_column av-jo2xz-588590f8e0c3dd5b36ff4df9077018fa av_three_fourth  avia-builder-el-1  el_before_av_one_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding  \"><section class=\"av_textblock_section av-jvmci8ju-f0fc4b3dca09a5b80bdbcdd743339f77 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\"><div class=\"avia_textblock\" itemprop=\"text\"><p class=\"ebas-lead\">Because of the corona virus, the Federal Council is recommending you stay at home if at all possible. Thanks to e-banking, there is generally not a problem with this. Some matters however require face-to-face contact with a customer consultant. Still, there are safe and secure alternatives for this, too.<\/p>\n<p>To contain the spread of the corona <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Virus&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;Although every user is still aware of this term, there are generally hardly any real (company) viruses in circulation any longer today. A classic (computer) virus infects existing files on a device in the hope that one of them is passed on to another user. If malware does not make any attempt to actively distribute itself, you call it a virus. If malware however is able to also spread automatically, e. g. by e-mail, you call it a worm.&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>virus<\/span>, the Swiss have been asked to not leave their homes if at all possible. Many financial transactions, e. g. remittances, can be processed comfortably and securely via e-banking. Some matters however need to be discussed with your personal point of contact at your bank. How can you achieve this both safely and securely?<\/p>\n<p>In many cases, a telephone conversation with your customer consultant is feasible and sufficient. In case there is a need however to present documents, such as contracts, or to explain some software, this might prove difficult. To this end, banks are currently sometimes offering video conferencing or remote support sessions. Please note our tips on <a href=\"https:\/\/www.ebas.ch\/remotesupport\">how to securely handle remote support<\/a> on this issue.<\/p>\n<p>Increased caution is called for in case of unexpected e-mails, SMS or Messenger messages or telephone calls - even if these seem to originate from a person or company you know. There are currently some deceptively authentic-looking <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Phishing&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;This term is made up from the words &amp;quot;password&rdquo; and &amp;quot;fishing&rdquo;. Attackers use &amp;lt;a href=&amp;quot;https:\/\/www.ebas.ch\/en\/phishing\/&amp;quot;&amp;gt;phishing&amp;lt;\/a&amp;gt; to obtain confidential data from unsuspecting Internet users. These might for instance involve access data for your e-banking facility or account information of online shops. Perpetrators abuse their victims&rsquo; good faith and helpfulness by purporting to be, say, an employee of a trustworthy financial institution.&lt;\/p&gt;\n&lt;p&gt;There are a variety of other variations such as Vishing (voice phishing or phone phishing), Smishing (SMS \/ text phishing) and QR phishing in addition to classic phishing via e-mail.&lt;\/p&gt;&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>phishing<\/span> e-mails doing the rounds, purportedly sent by a German bank, which ask customers to enter their contact details on a bogus website. The closure of certain bank branches is stated as the reason for sending these mails. Similar <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Phishing&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;This term is made up from the words &amp;quot;password&rdquo; and &amp;quot;fishing&rdquo;. Attackers use &amp;lt;a href=&amp;quot;https:\/\/www.ebas.ch\/en\/phishing\/&amp;quot;&amp;gt;phishing&amp;lt;\/a&amp;gt; to obtain confidential data from unsuspecting Internet users. These might for instance involve access data for your e-banking facility or account information of online shops. Perpetrators abuse their victims&rsquo; good faith and helpfulness by purporting to be, say, an employee of a trustworthy financial institution.&lt;\/p&gt;\n&lt;p&gt;There are a variety of other variations such as Vishing (voice phishing or phone phishing), Smishing (SMS \/ text phishing) and QR phishing in addition to classic phishing via e-mail.&lt;\/p&gt;&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>phishing<\/span> attempts are also to be expected in the name of Swiss financial institutions.<\/p>\n<p>Criminals are generally exploiting the current situation involving the corona <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Virus&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;Although every user is still aware of this term, there are generally hardly any real (company) viruses in circulation any longer today. A classic (computer) virus infects existing files on a device in the hope that one of them is passed on to another user. If malware does not make any attempt to actively distribute itself, you call it a virus. If malware however is able to also spread automatically, e. g. by e-mail, you call it a worm.&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>virus<\/span>, sometimes quite shamelessly:<\/p>\n<ul>\n<li>Bogus e-mails sent out in the name of the Bundesamt f&uuml;r Gesundheit (BAG, Public Health Office) last week were meant to induce the recipients to install a piece of <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Malware&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;The term is made up of the terms &amp;quot;malicious&rdquo; and &amp;quot;software&rdquo;. Malware is the generic term for software which executes malicious functions on a device (such as viruses, worms, Trojans, ransomware).&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>malware<\/span> sent in the annex, disguised as a harmless document. This would have given the attacker total access to the victim&rsquo;s PC.<\/li>\n<li>The very next day, fraudsters, once again posing as the BAG, tried to obtain sensitive information with the help of telephone calls.<\/li>\n<li>Shortly after, e-mails emerged purporting to include a memo card on the spread of the corona <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Virus&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;Although every user is still aware of this term, there are generally hardly any real (company) viruses in circulation any longer today. A classic (computer) virus infects existing files on a device in the hope that one of them is passed on to another user. If malware does not make any attempt to actively distribute itself, you call it a virus. If malware however is able to also spread automatically, e. g. by e-mail, you call it a worm.&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>virus<\/span>, or an e-book on how to protect yourself against it in the annex. In reality, this was a <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Trojan Horse&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;Malware disguising itself as something useful or a game, however with completely different objectives in reality. Trojans can for instance capture, change or delete passwords or other confidential data, or transmit them to an attacker.&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>Trojan<\/span>.<\/li>\n<li>Since the last week-end, ransom mails have been circulating, with criminals threatening to infect the recipient with corona <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Virus&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;Although every user is still aware of this term, there are generally hardly any real (company) viruses in circulation any longer today. A classic (computer) virus infects existing files on a device in the hope that one of them is passed on to another user. If malware does not make any attempt to actively distribute itself, you call it a virus. If malware however is able to also spread automatically, e. g. by e-mail, you call it a worm.&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>virus<\/span>, since allegedly they know of his or her exact whereabouts.<\/li>\n<li>Last but not least, there is an increasing number of web shops offering hard to obtain products such as protective masks for sale. Once paid, they don&rsquo;t however then deliver.<\/li>\n<\/ul>\n<p>Protect yourself against fraudsters by treating all electronic messages with great caution. Don&rsquo;t open any annexes or links included in them, unless you are able to check on the sender&rsquo;s authenticity for certain first. And don&rsquo;t entrust just any third party or unknown <span class=\"glossaryLink\" aria-describedby=\"tt\" data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Provider&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;This is the provider of access to the Internet, i.e. the organisation or company enabling users to connect their device to the Internet.&lt;\/div&gt;\n\" data-mobile-support=\"0\" data-gt-translate-attributes=\"[{&quot;attribute&quot;:&quot;data-cmtooltip&quot;, &quot;format&quot;:&quot;html&quot;}]\" tabindex=\"0\" role=\"link\">provider<\/span> with your sensitive data about yourself and your online access details, neither via the Internet nor the telephone.<\/p>\n<p>Information on further protective measures can also be found in our articles on <a href=\"https:\/\/www.ebas.ch\/phishing\">phishing <\/a>and&nbsp; <a href=\"https:\/\/www.ebas.ch\/en\/fraudulent-support-calls\/\">fraudulent support calls<\/a>.<\/p>\n\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e2kbb-86d4495b00c389f290046e9e5f6e0589\">\n.flex_column.av-e2kbb-86d4495b00c389f290046e9e5f6e0589{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class=\"flex_column av-e2kbb-86d4495b00c389f290046e9e5f6e0589 av_one_fourth  avia-builder-el-3  el_after_av_three_fourth  avia-builder-el-last  ebas-sidebar flex_column_div av-zero-column-padding  \"><section class=\"av_textblock_section av-jvmf7hs6-cf3a7410491e57c747a4234463d74b98 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\"><div class=\"avia_textblock\" itemprop=\"text\"><\/div><\/section><\/div>\n<\/div><\/div><\/main><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Because of the corona virus, the Federal Council is recommending you stay at home if at all possible. Thanks to e-banking, there is generally not a problem with this. Some matters however require face-to-face contact with a customer consultant. Still, there are safe and secure alternatives for this, too.<\/p>\n","protected":false},"author":1,"featured_media":2919,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-27287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<title>Do your banking from home - but securely! - \u00abeBanking \u2013 but secure!\u00bb<\/title>\n<meta name=\"description\" content=\"Because of the corona virus, the Federal Council is recommending you stay at home if at all possible. Thanks to e-banking, there is generally not a problem with this. Some matters however require face-to-face contact with a customer consultant. 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