{"id":6867,"date":"2019-08-06T12:47:52","date_gmt":"2019-08-06T10:47:52","guid":{"rendered":"https:\/\/www.ebas.ch\/5-aufpassen-und-wachsam-sein\/"},"modified":"2021-09-21T09:21:37","modified_gmt":"2021-09-21T07:21:37","slug":"5-exercising-care-and-remaining-alert","status":"publish","type":"page","link":"https:\/\/www.ebas.ch\/en\/5-exercising-care-and-remaining-alert\/","title":{"rendered":"5 \u2013 Exercising care and remaining alert"},"content":{"rendered":"<div id=\"av_section_1\" class=\"avia-section av-3osj-8edf3c5c57d6f444e32a620ab19c7a5a main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize\"><div class=\"container av-section-cont-open\"><main role=\"main\" itemprop=\"mainContentOfPage\" class=\"template-page content  av-content-full alpha units\"><div class=\"post-entry post-entry-type-page post-entry-6867\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jo2xz-588590f8e0c3dd5b36ff4df9077018fa\">\n.flex_column.av-jo2xz-588590f8e0c3dd5b36ff4df9077018fa{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class=\"flex_column av-jo2xz-588590f8e0c3dd5b36ff4df9077018fa av_three_fourth  avia-builder-el-1  el_before_av_one_fourth  avia-builder-el-first  first flex_column_div av-zero-column-padding  \"><section class=\"av_textblock_section av-jvmci8ju-63aa70050019c06f51c2f1dc87f3f18f \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p class=\"ebas-lead\">Do you believe everything they want you to believe? Take responsibility yourself, and always apply a healthy dose of suspicion when surfing.<\/p>\n<div class=\"ebas-gist\">\n<h4>The most important points to remember:<\/h4>\n<ul>\n<li>When surfing the Internet, always remain wary and consider carefully where and to whom you provide any personal information.<\/li>\n<li>Financial institutions, telecommunications and other service providers will never ask you for a <span class=\"glossaryLink\" aria-describedby=\"tt\" data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Password&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;Serves for authentication. This means agreeing on and using a character string for someone, usually a person, to identify themselves and confirming their own identity this way.&lt;\/p&gt;\n&lt;p&gt;A &amp;lt;a href=&amp;quot;https:\/\/www.ebas.ch\/en\/4-protecting-online-access\/&amp;quot;&amp;gt;good password&amp;lt;\/a&amp;gt; should have at least 12 characters and consist of numbers, upper and lower case letters as well as special characters.&lt;\/p&gt;&lt;\/div&gt;\n\" data-mobile-support=\"0\" data-gt-translate-attributes=\"[{&quot;attribute&quot;:&quot;data-cmtooltip&quot;, &quot;format&quot;:&quot;html&quot;}]\" tabindex=\"0\" role=\"link\">password<\/span> (neither by e-mail nor on the telephone) and will not ever ask you to change your <span class=\"glossaryLink\" aria-describedby=\"tt\" data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Password&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;Serves for authentication. This means agreeing on and using a character string for someone, usually a person, to identify themselves and confirming their own identity this way.&lt;\/p&gt;\n&lt;p&gt;A &amp;lt;a href=&amp;quot;https:\/\/www.ebas.ch\/en\/4-protecting-online-access\/&amp;quot;&amp;gt;good password&amp;lt;\/a&amp;gt; should have at least 12 characters and consist of numbers, upper and lower case letters as well as special characters.&lt;\/p&gt;&lt;\/div&gt;\n\" data-mobile-support=\"0\" data-gt-translate-attributes=\"[{&quot;attribute&quot;:&quot;data-cmtooltip&quot;, &quot;format&quot;:&quot;html&quot;}]\" tabindex=\"0\" role=\"link\">password<\/span> in this manner either.<\/li>\n<li>When using mobile devices (smartphones, tablets), you should take the same precautions as the ones you take on your PC at home.<\/li>\n<li>In case of uncertainty or suspicion as to whether there has been an attack, always seek support.<\/li>\n<\/ul>\n<\/div>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-5462\" src=\"https:\/\/www.ebas.ch\/wp-content\/uploads\/2019\/10\/5StepsBanner_step5_en.svg\" alt=\"\"\/><\/p>\n<p>Steps 1 to 4 ensure that you have protected your device and online access very well from a technical viewpoint. However, user conduct often poses the greatest risk in itself and makes users targets for attack - you should therefore always apply a dose of common sense.<\/p>\n<h3>Protecting against Phishing and Social Engineering<\/h3>\n<p>When <a href=\"https:\/\/www.ebas.ch\/en\/phishing\/\">phishing<\/a>, fraudsters employ e-mails, text messages, chat messages or phone calls to attempt and gain your trust, for instance by pretending to work for your financial institution and providing you with a <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Hyperlink&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;This is a cross reference, for instance to websites, which makes it possible to jump to another electronic document or a different location inside a document when clicked. On the WWW, the target addresses of such jumps could also be other websites.&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>link<\/span> to lure you to a website which looks very similar to the one of your actual financial institution. If you fall for this and provide them with your access data, these fraudsters can then clear out your bank account.<\/p>\n<p>Or there are <a href=\"https:\/\/www.ebas.ch\/en\/fraudulent-support-calls\/\">fraudulent support calls<\/a>, where a purported Microsoft employee or IT support company contacts you to then try and gain access to your device.<\/p>\n<p>Always remember: A reputable financial institution will never ask you for your e-banking access data in an e-mail or by telephone.<\/p>\n<p>Fraudsters often find the basic knowledge for such attacks in <a href=\"https:\/\/www.ebas.ch\/en\/social-media-and-networks\/\">social media and networks<\/a>. You should exercise caution there, too, and <a href=\"https:\/\/www.ebas.ch\/en\/privacy-and-data-protection-on-the-internet\/\">seriously think about<\/a> the kind of information you disclose there.<\/p>\n<h3>Increased risks with mobile devices<\/h3>\n<h4>Access rights with mobile apps<\/h4>\n<p>Many apps grant themselves extensive access rights with no apparent justification. It is for instance not necessary for any old app to access data such as location, address book or telephone status. You should therefore critically check whether an app actually needs these access rights to function, and deactivate any rights not required if possible.<\/p>\n<p>You should be cautious about passing on your location details as a matter of principle: Avoid localisation services, and don&rsquo;t save any location details in any photos you might upload to social media. Thieves and hackers can leverage that kind of information.<\/p>\n<h4>Immediately lock in case of loss<\/h4>\n<p>With the help of various apps, lost or stolen mobile devices can be locked remotely. This will ensure your personal data on your device are erased and can no longer be retrieved. But beware: This type of command can also be abused by malicious third parties. You should therefore ensure you only use reputable suppliers here, too. Once you have locked your device, you should also get your <span class=\"glossaryLink\" aria-describedby=\"tt\" data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Provider&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;This is the provider of access to the Internet, i.e. the organisation or company enabling users to connect their device to the Internet.&lt;\/div&gt;\n\" data-mobile-support=\"0\" data-gt-translate-attributes=\"[{&quot;attribute&quot;:&quot;data-cmtooltip&quot;, &quot;format&quot;:&quot;html&quot;}]\" tabindex=\"0\" role=\"link\">provider<\/span> to lock your SIM card.<\/p>\n<h3>Ask for help<\/h3>\n<p>If you are not certain, suspect an attack or worse, or have already fallen victim to an attack, don&rsquo;t hesitate to ask for help, for instance:<\/p>\n<ul>\n<li>In case of uncertainties and ambiguities with regard to your e-banking facility, contact <a href=\"https:\/\/www.ebas.ch\/en\/partners\/\">your financial institution<\/a>.<\/li>\n<li>For technical problems or in case you suspect a <span class=\"glossaryLink\"  aria-describedby=\"tt\"  data-cmtooltip=\"&lt;div class=glossaryItemTitle&gt;Malware&lt;\/div&gt;&lt;div class=glossaryItemBody&gt;The term is made up of the terms &amp;quot;malicious&rdquo; and &amp;quot;software&rdquo;. Malware is the generic term for software which executes malicious functions on a device (such as viruses, worms, Trojans, ransomware).&lt;\/div&gt;\n\"  data-mobile-support=\"0\"  data-gt-translate-attributes='[{\"attribute\":\"data-cmtooltip\", \"format\":\"html\"}]' tabindex='0' role='link'>malware<\/span> infection, contact your IT expert\/IT support for help.<\/li>\n<li>If you have fallen victim to an attack, notify <a href=\"https:\/\/www.ebas.ch\/en\/partners\/\">your financial institution<\/a> and the <a href=\"https:\/\/polizei.ch\" target=\"_blank\" rel=\"noopener\">police<\/a>.<\/li>\n<\/ul>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e2kbb-86d4495b00c389f290046e9e5f6e0589\">\n.flex_column.av-e2kbb-86d4495b00c389f290046e9e5f6e0589{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class=\"flex_column av-e2kbb-86d4495b00c389f290046e9e5f6e0589 av_one_fourth  avia-builder-el-3  el_after_av_three_fourth  avia-builder-el-last  ebas-sidebar flex_column_div av-zero-column-padding  \"><section class=\"av_textblock_section av-jvmf7hs6-6e25c76eb1b0a30d9f735415c2a001d6 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p>Protect your data and all your devices with the help of our &ldquo;5 steps for your digital security&rdquo;:<\/p>\n<ul class=\"ebas-list-minimal\">\n<li><a href=\"https:\/\/www.ebas.ch\/en\/1-backing-up-data\/\">Step 1 &ndash; Back up<\/a><\/li>\n<li><a href=\"https:\/\/www.ebas.ch\/en\/2-monitoring-with-antivirus-software-and-firewall\/\">Step 2 &ndash; Monitor<\/a><\/li>\n<li><a href=\"https:\/\/www.ebas.ch\/en\/3-preventing-with-software-updates\/\">Step 3 &ndash; Prevent<\/a><\/li>\n<li><a href=\"https:\/\/www.ebas.ch\/en\/4-protecting-online-access\/\">Step 4 &ndash; Protect<\/a><\/li>\n<li><strong>Step 5 &ndash; Exercise Care<\/strong><\/li>\n<\/ul>\n<\/div><\/section><\/div>\n<\/div><\/div><\/main><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Do you believe everything they want you to believe? Take responsibility yourself, and always apply a healthy dose of suspicion when surfing.<\/p>\n","protected":false},"author":1,"featured_media":1742,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[24],"tags":[],"class_list":["post-6867","page","type-page","status-publish","has-post-thumbnail","hentry","category-5-steps-for-your-digital-security"],"acf":[],"yoast_head":"<title>5 \u2013 Exercising care and remaining alert - \u00abeBanking \u2013 but secure!\u00bb<\/title>\n<meta name=\"description\" content=\"Do you believe everything they want you to believe? 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