Pay securely with Twint

It is really easy to remit money using Twint – even to the wrong person! Follow our simple tips to ensure that this doesn’t happen to you.

With the Twint pay­ment app, remit­ting amounts between indi­vid­uals is sur­pris­ingly easy. But as the latest SRF report has shown, it is also very easy for money to end up in the wrong account. That’s because all it takes is a simple typing error or change in the recipient’s mobile number. To get your money back once this has hap­pened is rather involved, or nigh on impossible.

The fol­lowing tip serves to ensure that your mobile pay­ment or Internet banking app pay­ments via Twint or sim­ilar apps will always reach the required individual:

In case this hap­pens to you still, do request the money back from the unknown recip­ient. He or she may poten­tially remit the money back to you. Oth­er­wise, con­tact your bank or Twint so that they can request your money back for you. If this doesn’t help, the only option left is to bring charges and demand your money back by taking legal action.